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Phone: 1-888-593-2777 Fax: 1-973-992-6902
Emergency Service - 24/7 Call 1-888-593-2777
Serving New Jersey
Tel 973-994-7150 e-mail: firstname.lastname@example.org
Fax: 973-992-6902 web page: midatlantictel.net
IP Office Phone System
IP Office Switch
SoundStation VTX 1000T
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information visit http://www.avaya.com/.
PARTNER® Advanced Communications System overview and details.
PARTNER® Advanced Communications System (ACS) is a small business phone system that provides the reliability and simplicity of traditional telephony with the advanced functionality of IP telephony. It supports five incoming lines and nine extensions with a maximum configuration of 21 lines and 44 extensions, or 31 lines and eight extensions. Partner ACS offers options that include Caller ID, Distinctive Ringing, Send All Calls, Speed Dialing, and Five-Party Conferencing. In addition to these productivity tools, the system also has a wide range of cost-control features.
PARTNER® Hardware is the foundation of the PARTNER® system. It includes the R8.0 Processor Module, expansion modules (which adds incoming lines and/or phones), 2 and 5-slot carriers, and PC cards that provide features such as backup and restore, direct extension dialing and more.
PARTNER® Messaging - Voice Mail / Auto Attendant
PARTNER ACS offers two messaging options: (1) PARTNER® Voice Messaging (PVM) card, available through a plug-in PC card, provides basic voice mail and attendant capabilities. The configuration consists of two voice channels (ports) and up to 12 mailboxes. (2) the PARTNER® Messaging module, Partner Messaging R7, is designed for customers who require moderate to advances voice messaging capabilities and provides two, four or six voice channels and up to 200 mailboxes.
PARTNER® Messaging is available as an option for Partner ACS. It comes in its own module, which fits into the Partner ACS carrier like the other line/station modules. Partner Messaging offers three functionality integrated services:
Automated Attendant Service
The Automated Attendant Service answers calls with a customer-recorded greeting and presents callers with a menu of destination options (routes) to guide them to the right person, department or voice mailbox.
Voice Mail Service
The Voice Mail Service provides voice mailboxes in which internal and outside callers can leave messages. Mailboxes can be assigned to any extension in the system. Voice mail subscribers can:
PARTNER® ACS telephones have a sleek design and superior tactile feel. Models range from basic business phones to executive sets designed for users whose phones are critical to their business lives. They are available in versions with 6, 18 and 34-button displays, as well as wireless phones that let you roam the office.
PARTNER ACS At-A-Glance
|Stations / endpoints||48|
|Lines supported||Analog T1, T1 DID and SIP trunks (SIP trunking requires third party gateway)|
|Messaging||Options for auto attendant, call routing and messaging|
|Phones||6, 18 and 34 button phones, an attendant console and multiline wireless handsets|
|Accessories||Connect accessories - fax machines, credit card readers, wireless headsets or single line phones - without adapters or extra phone lines|
|Features (partial listing of over 100 features):|
|Absent text messaging||When away from their desk, employees can display a message advising other employees of their status|
|Call coverage||Redirect unanswered calls to another extension or to voice mail|
|Caller ID||With subscription to Caller ID service - includes caller name and number to both analog and PARTNER phones. Caller ID logging to identify answered and missed calls available on PARTNER display sets|
|Call forwarding / Call follow me||Have calls follow you to another extension anywhere in your business, or have calls forwarded to another number when you leave the office|
|Conferencing||Up to 5 parties on a call|
|Contact closures support||For optional electronic door or gate opening|
|Group call distribution||Directs calls to a group of extensions, to ring simultaneously or consecutively|
|Hospitality features||Create outgoing call restrictions or program a wake-up service button|
|Music-on-hold||Attach any standard music source - radio, CD player, or MP3 player|
|Software upgrades||Easily upgrade to the latest releases without extended downtime|
|Backup and restore||Save system programming for immediate restoration (if necessary)|
|SMDR/SMDI||SMDR creates call records with actual talk time for call accounting purposes. SMDI enables third party software application integration|
|Speed Dial||Create system or personal speed dials for frequently used numbers|
|Station lock||Lets users enter a code to "lock" their extensions to prevent unauthorized usage|
STANDARD FEATURES PARTNER PHONE
|Built in 2-way speakerphone||Yes||Yes||Yes|
|Hands-free Answer Intercom (HFAI)||Yes||Yes||Yes|
|LCD Display size (lines x characters)||2x16||2x24||2x24|
|Backlit LCD display with 4 contrast levels||Yes||Yes||Yes|
|Adjustable LCD display||No||Yes||Yes|
|Programmable Line/Feature buttons with LEDs||4||16||32|
|Programmable Line/Feature buttons w/o LEDs||0||4||4|
|Feature Access Button||Yes||Yes||Yes|
|Speaker Volume Control||Yes||Yes||Yes|
|Ringer Volume Control||Yes||Yes||Yes|
|Message Waiting LED||Yes||Yes||Yes|
|Caller ID Support||Yes||Yes||Yes|
|Adjustable Stand Included||Yes||Yes||Yes|
|Station Programming Capability||Yes||Yes||Yes|
|Centralized System Programming Capability||No||Yes||Yes|
Voice over Internet Protocol (VoiP) System.
IP Office - The "All-in-one" Communications Solution for Small and Medium-Size Companies
What is it? It is a converged communications solution that uses both voice and IP technology to deliver intelligent ways for you
to reduce cost, increase productivity and improve customer service for your business.
How can I use it in my business?
Connect with colleagues and customers. Simplify access to information. Keep remote workers in touch. You can save money
through conferencing, networking, call management, Voice over IP and more.
What are my choices?
Does your business have one location? Multiple locations? With IP Office you can choose from a range of models and add capacity, applications, and phones as you need them. Whether you have few or many employees, IP Office is the optimal choice.